Update 6/1/2020

Message From Our CEO Anthony Argondizza

Dear Resident, Families and Staff,

Anthony ArgondizzaI hope this message finds you well. With the warmer weather of spring finally upon us and continued signs of recovery being shared, I’m hopeful that brighter days lie ahead.

I wanted to share with you some good news regarding the Covid-19 testing required by the State’s Department of Health in compliance with the Centers for Medicare and Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC) mandate. As of May 25, all of our CCRCs completed the required testing of residents in the healthcare centers and staff members throughout the communities. I would like to congratulate the communities and our Springpoint Health Services team on the quick and successful implementation of this massive undertaking.

A total of 2,226 tests of our healthcare center residents, staff and CCRC employees were completed in the initial round and we are pleased to report that less than 1% of this group tested positive for COVID-19 throughout all of our communities. These new cases are being reported by the individual communities in their notification to residents, families and staff as well as to health officials.

Currently, we are in the process of implementing the required second round of testing for anyone who tested negative in the first round. Any cases identified in this second round will also be reported by the communities. In addition, we are putting plans in place to meet ongoing testing requirements as outlined by the State’s Department of Health, CMS, and CDC. Each community will provide updates on their individual testing results and protocols as they are developed.

As the number of COVID-19 cases in our region has begun to decline, health officials are providing guidelines on how we can safely reduce restrictions placed on operations and begin to “re-open” our communities. Since the situation and needs of each of our communities is unique, each community will have its own distinct plan.

The Executive Directors, Administrators and community leadership teams are working closely with our Health Services staff to develop a comprehensive, detailed plan designed to protect the safety and well-being of all residents and staff members. The Executive Director will provide details and updates to their residents, families and staff as the plans evolve.

For all of us, the past few months have been unlike anything we’ve witnessed in our lifetime. Yet each day, I am inspired by the resilience and fortitude of both our residents and staff. In the brighter days ahead, I hope that we will look back on this as a moment in time when we made the best of a difficult situation with compassion and understanding.

I am eager for the day when we can join together in person to share our appreciation and begin our return to normal. Until that time, I wish you all good health and my sincerest gratitude for your continued support.

Sincerely,

Anthony Argondizza

Update 5/15/2020

Message From Our CEO Anthony Argondizza

Dear Residents, Staff and Family Members,

Anthony ArgondizzaTesting is a critical tool in the fight against the spread of COVID-19. In recent days, health offices in the states of New Jersey and Delaware have issued important guidance regarding the testing of residents and staff in long-term care communities and we are mobilizing to meet these new requirements. You will be receiving detailed information from your community on the testing program and schedule, but we wanted to share these highlights.

On May 13 the Commissioner of the New Jersey Department of Health issued an Executive Directive for COVID-19 testing to be conducted for all residents and staff at all licensed long-term care facilities by May 26, 2020. The directive requires retesting within 3-7 days of individuals who initially test negative in an effort to detect those with newly developed infection, and further retesting in accordance with CDC guidance. Long-term care facilities also have to amend their outbreak plans to include plans to test and retest staff and residents, cohort residents who test positive, policies for excluding staff who test positive as well as timeframes and requirements for returning to work in accordance with CDC and Department of Health recommendations.

The Springpoint Health Services team is working closely with our New Jersey communities to implement testing beginning on May 19 and will be completed by the deadline of May 26. The current test plan includes testing of all residents in healthcare, all staff members throughout the community and any private-duty caregivers who work in the community. Currently, Independent Living residents will not be part of this round of testing. We are looking at ways to provide testing in the near future for Independent Living residents.

For The Moorings at Lewes, we are following Delaware guidance regarding testing. On May 5, Governor Carney and the Delaware Division of Public Health (DPH) announced a plan to test all residents and staff of Delaware long-term care facilities for COVID-19. Public health experts at the DPH will support clinicians at long-term care facilities with the new testing program and the Moorings at Lewes team are working closely with them to implement this plan, with additional support from our Health Services team. Similar to New Jersey, the Delaware test plan includes testing of all residents in healthcare, all staff members throughout the community and any private-duty caregivers who work in the community.

With this universal testing, we anticipate that we may see an increase in positive cases in some of our communities. These will be individuals who are “asymptomatic” positive as we have been testing all residents and staff who have COVID-19 symptoms and those individuals with whom they have come in contact. Those results will be provided to you as part of the regular COVID-19 notification you receive from the community Executive Director. In addition, we will continue to work closely with local, state and federal health officials to implement any additional protocols or measures needed to protect the safety and well-being of all residents and staff members.

Thank you again for your continued support. And please join me in extending our gratitude to the staff members in our communities for the exceptional job they are doing in managing through this uncharted journey.

Sincerely,

Anthony Argondizza

Update 4/30/2020

Message From Our CEO Anthony Argondizza

Dear Residents, Family and Staff,

Anthony ArgondizzaLike many of you, I am eager to get back to normal. While we have begun to receive data to support that we may be in the “decline” phase of the healthcare crisis, it is imperative that we continue to follow the guidance of health officials and reduce transmission of COVID-19. While it is not the time to relax our focus and precautions, we should take comfort in signs that we’re making progress and the governor is now talking about plans to re-open. We will continue to follow these developments closely and remain steadfast in our efforts to ensure the safety and well-being for all residents and staff.  For now, we will stay the course.

As we manage through this pandemic, I am in awe of the resilience of our residents, although not surprised. You and your peers have shared so many challenging experiences throughout your lifetime and you have always been a shining example of how to face adversity with dignity and strength. I am also filled with pride as I observe our Springpoint staff rise to the occasion while they continue to deliver programs and services with great compassion. I’m so impressed with how you’ve managed through this challenging situation, with creativity and determination to make sure that everyone remains safe and healthy. Your grit and commitment to excellence puts a smile on my face. You truly are our Springpoint Heroes. If you would like to see examples of our heroes in action, I encourage you to follow our communities on Facebook.

There has been quite a bit of news lately about the number of COVID-19 cases in senior living communities and long-term care facilities. We strongly believe in transparency and are following requirements for reporting of cases to health officials, families, residents and staff. While The Moorings at Lewes has not reported a positive case, all of our New Jersey CCRCs have experienced positive cases among both residents and staff. We are now seeing success stories as members of both groups are recovering and, in the case of employees, returning to work. Sadly, residents in some of our New Jersey communities have passed away due to complications related to COVID-19. It is always difficult when we lose a member of our community, but particularly so during this time when we can’t join together to share both our grief and memories. Our most heartfelt condolences and prayers go out to the families and loved ones of the residents whom we have lost.  We will plan remembrance events for these residents when the time is right.

Individual statistics for New Jersey senior living communities can be found on the Department of Health (NJ DOH) website at this link: https://covid19.nj.gov/#live-updates. Note that the number of confirmed cases includes both residents and staff members. These numbers are derived from the information we report to our local health officials, who in turn report to NJ DOH. Since there can be a delay in the reporting from one entity to the other, these numbers may not match exactly with numbers reported in the community.

Statistics for Delaware COVID-10 cases can be found on the State of Delaware website at this link: https://coronavirus.delaware.gov/

Spring is a time of renew and hope. As I watch the trees turn green and the days grow longer, I look forward to the brighter days that lie ahead.  I am grateful to all of our residents and families for your continued encouragement and support and I am honored to work with and lead such a dedicated and exceptional team of employees.  Together, we shine.

Warmly,

Anthony Argondizza

Update 4/15/2020

Message From Our CEO Anthony Argondizza

Dear Springpoint Family,

Anthony ArgondizzaOur teams continue to work tirelessly to address the challenges presented by COVID-19. I am extremely proud of each and every one of our employees who continue to go above and beyond during this unprecedented time. I know that the past few weeks have been extremely challenging, but the hard work and sacrifice of our employees is greatly appreciated—not just by me, but by our residents and those we serve.

I want to take a moment to celebrate our front-line employees, who are carrying much of this burden. It is truly inspiring to see them rise to the challenges we face every day, especially when I know they are also concerned for the well-being of those close to them.

Our front-line employees have demonstrated their dedication to those we serve with unwavering courage and selflessness during the COVID-19 pandemic. They have proven to be Springpoint’s heroes.

To show our appreciation, we have established a Springpoint Heroes Fund through the support of Springpoint and the Springpoint Foundation. This fund was created to recognize and support the tremendous job our employees are doing during the COVID-19 pandemic as they work tirelessly to promote the safety, health and well-being of our residents and one another.

The Springpoint Heroes Fund will come to life in two ways:

A Thank You Incentive

This fund provides our front-line employees, who continue to work and care for those we serve, a one-time recognition incentive. Full-time, part-time and per-diem employees are eligible for the incentive which they will receive in this week’s paycheck.

Recognition and Support

Additionally, the Springpoint Heroes Fund will provide each community with funds and resources to assist each community in recognizing the outstanding contributions of all of our team members. From morale boosting signage to free meals, give-aways, and more, communities will have the means to celebrate the contributions of this special group of employees.

We’ll be providing each of these outstanding employees with a green and gold Springpoint Heroes ribbon that they can wear with pride. They deserve the distinction as they continue to provide care and service with an extraordinary level of compassion.

We have received requests from residents and family members who want to support our employees during this challenging time and we invite those who would like to help to do so by contributing to the Springpoint Heroes Fund by clicking here.

My heart goes out to all employees and I want you to know that we are in this together. I remain humbled and so very proud of each and every member of the Springpoint family. We will come out of this—stronger than we were before.

Thank you to each and every one of our employees for your hard work and sacrifice.

Sincerely,
Anthony A. Argondizza

Update 3/24/2020

Message From Our CEO Anthony Argondizza: Update Regarding COVID-19

Dear Residents, Families and Staff,

Anthony ArgondizzaTimes of great uncertainty and challenge often bring out the best in us. Over the past few weeks, as we’ve dealt with the sudden and unforeseen impact brought on by the COVID-19 pandemic, we have witnessed an amazing coming together of staff, residents, and families to support and help each other through these trying times.

We are grateful to our residents and family members for your understanding and cooperation as we increased restrictions on activities and movement about the community to help lessen the chance of transmission. Your kind words of support and encouragement have helped sustain many of us as we carry on with our essential work. Moreover, it is heart-warming to learn of the efforts of those residents who are taking time to virtually connect with one another so that no one feels alone during this time of social distancing and self-isolation.

We are grateful to our staff for the tremendous job they are doing to assure the safety and well-being of all residents and one another. These employees are putting their own uncertainties aside, selflessly serving our residents, and going above and beyond. Their tireless efforts and compassion for others is an inspiration. Know that Springpoint continues to follow established protocols and directives from our local, state, and federal agencies to promote employee and resident safety and reduce the chance of exposure or transmission.

This extraordinary situation has required an extraordinary response. Springpoint’s senior management team and leadership from all lines of business are working 24/7 to help manage our response to this unprecedented challenge. There is no playbook for this unique moment, but we can all take great comfort and pride in knowing that an exceptional combination of commitment, professional experience, and expertise is guiding our efforts.

This is an anxious time for all of us. While each day brings new challenges, we do know that our efforts can make a difference. The sacrifices we make today in limiting our social interactions, practicing good hand- hygiene, and monitoring our health can help.

My thoughts are with all of you during this trying time. Along with our Board of Trustees and leadership team, I am committed to focusing all the resources and talent needed to manage through this challenge, for as long as necessary.

We are in this together.

Sincerely,

Anthony A. Argondizza